Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays.
Processing times may be extended during peak periods, promotions, or holidays.

Shipping Methods & Estimated Delivery Times

We offer the following shipping options within the United States:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

Delivery timelines are estimates and begin once the order has shipped.

Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and delivery destination.
All applicable shipping charges will be clearly displayed before you complete your purchase.

Shipping Carriers

Orders are shipped using reliable carriers such as USPS, UPS, or FedEx, depending on availability and destination.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking details to update.

International Shipping                                                   

We currently ship within the United States only.                                                  

Incorrect Address & Lost Packages

Please ensure your shipping address is accurate at checkout.
LuxeStrands LLC d/b/a Chérie is not responsible for delays, lost packages, or delivery issues resulting from incorrect address information provided by the customer.

Contact Information

For shipping-related questions, please contact:

LuxeStrands LLC d/b/a Chérie
Email: support@cheriestrands.com                                          Website: www.cheriestrands.com